Last Updated: [08/08/2025]

1. Introduction

Moon Huddersfield Cars (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including airport transfers, city-to-city travel, and any related bookings.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name, contact details (email, phone number, address)

• Payment information (credit/debit card details, billing address)

• Travel details (pickup/drop-off locations, flight numbers, special requests)

• Identification (if required for corporate or contractual purposes)

Automatically Collected Data

• IP address, device type, browser information

• Cookies and tracking technologies (see Section 5)

• Booking history and preferences

Third-Party Data

• Information from travel agents, corporate clients, or booking platforms

3. How We Use Your Information

We use your data for the following purposes:

• To process bookings and provide transportation services

• To communicate regarding reservations, updates, or cancellations

• To process payments and prevent fraud

• To improve our services and customer experience

• To comply with legal obligations (e.g., tax, licensing)

• For marketing (with your consent)

4. Legal Basis for Processing

We process your data based on:

• Contractual necessity (to fulfill bookings)

• Legal compliance (e.g., tax records)

• Legitimate interest (fraud prevention, service improvements)

• Consent (for marketing communications)

5. Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. You can disable cookies via browser settings, but some features may not function properly.

6. Data Sharing & Disclosure

We may share your information with:

• Drivers & service providers (to fulfill bookings)

• Payment processors (for secure transactions)

• Legal authorities (if required by law)

• Business partners (only with your consent)

We do not sell your personal data to third parties.

7. Data Retention

We retain your data only as long as necessary for:

• Fulfilling bookings

• Legal/compliance requirements

• Business operations (e.g., customer support)

After this period, data is securely deleted or anonymized.

8. International Data Transfers

If data is transferred outside the UK/EEA, we ensure appropriate safeguards (e.g., GDPR-compliant agreements).

9. Your Rights

Under data protection laws (e.g., GDPR, UK DPA), you have the right to:

• Access, correct, or delete your data

• Restrict or object to processing

• Withdraw consent (for marketing)

• Request data portability

• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [Insert Contact Email].

10. Security Measures

We implement technical and organizational measures (encryption, access controls) to protect your data. However, no system is 100% secure—please safeguard your login details.

11. Changes to This Policy

We may update this policy periodically. The latest version will be posted on our website with the effective date.